Sales & Proposals Administator

About the role

We have an exciting opportunity for an enthusiastic and customer-focused administrator with excellent organisational skills to join our Sales team, within a fast-paced Industry.

Full time position

Reports To: Sales & Business Development Manager

Date: January 2025

Duties/Responsibilities:

• First point of contact for the Air Heater Team, to offer full cover when Sales Team are travelling and to cover Maternity Leave
• To learn and fully understand the Standard Product portfolio of air heaters and controls
• Maintain and update the CRM database (Micrsoft Dynamics AX)
• Receive, analyse, and acknwledge sales enquiries, including verification of client details and obtaining any other applicable information either by telephone or email.
• Generating standard prduct quotations as required
• To understand our internal proposal programme, costing special designs and heating calculations (room sizing and enclosures and cabinet heating)
• Follow up quotation status with customers from various reports
• Preparing and emailing any dcumentation/certification requirements to customers
• Ensure all quotations meet customer requirements/project specifications, and comply with all Exheat specifications and regulations
• Stock code creation and updates
• General office duties and supporting the full Sales team, including holiday cover for Order Processing.
• Monthly reporting issued to full sales team
• Some progression available to support Immersion Heater team after

Key skills:

• You must be organised, friendly and helpful
• Excellent communication skills and computer literate
• Flexible and able to prioritise a changing to do list
• Should be trustworthy and reliable and happy to work in a team environment
• Must have good analytical skills.
• A minimum of 4 GCSE’s or equivalent in English and Maths
• A minimum of 3 years Sales experience, with order processing and/or generating proposals/quotations experience
• Foreign languages would be an advantage
• Full driving licence

You will have access to the following benefits:

• 20 days annual leave per year (plus bank holidays) with 1 day accrued each 2 years of service to a max of 25 days 
• Pension scheme.
• Formalised sick scheme (using the Bradford Factor).
• Cycle to Work Scheme.
• Access to a suite of learning & development opportunities.
• Free on-site parking
• Salary £25k

The Employee shall devote their whole time, attention and skill to their duties hereunder and in addition such other duties as may from time to time be reasonably required of them for the proper and efficient running of the Employer’s business.